Our FAQs


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Here, you'll find answers to commonly asked questions about our comprehensive car wash services, including fleet cards. Whether you're curious about our eco-friendly wash options, the advanced touchless Double Razor Barrel automatic car wash or steam cleaner and vacuum stations—we've got you covered.


Our goal is to help you understand all that we offer, so you can make the most of your visit to Carwash On Canning in Rockhampton. Read our FAQs or call (07) 4927 4000 to learn more about how we can keep your car looking its best.

Contact Us

  • Where are you located?

    We are located at 32 Connolly St Allenstown – corner of Canning & Connolly Sts

  • What are your hours of Operation?

    We are open from 6am to 10pm, 7 days a week 


    Staff are on site 8am to 5pm, 7 days a week

  • What Payment methods do you accept?

    We accept cash, credit/debit cards, and mobile payment options like Apple Pay and Google Pay.

  • Do you have accounts for Business customers?

    Yes, we do. Our accounts use a fleet card system that is active at both Rocky Car Wash & Car Wash on Canning.


    To open an account please click here to fill out the application form.


    If you have any questions, please email admin@eyedol.com.au

  • Do you offer gift cards?

    Yes, we offer gift cards. They are individually produced and emailed to you. You can nominate the value of the gift card. To purchase, please email us at admin@eyedol.com.au 

  • What types of car wash services do you offer?

    We offer a range of car wash services, including:


    • 1 touchless automatic wash machine


    • 2 self-serve manual wash bays


    • 4 vacuum cleaners


    • Vending machines with car care products such as Armorall 


    • Change machine

  • Can you wash large vehicles like trucks and caravans?

    We can accommodate boats and Pantech size trucks in our self serve bays. 


    For caravans or larger truck, please go to Rocky Car Wash at 120 Musgrave St and use Bay 3, which can accommodate larger vehicles.

  • What are the Height restrictions on the Bays?

    • The height limit for the automatic wash bay is 2.1 metres. There is a height bar prior to entering the wash


    • The height limit on the self serve wash bays is 3.1m

  • Do you have a dog wash?

    No, we don’t have a dog wash.

  • Do you offer interior cleaning and detailing?

    We do not offer interior cleaning and detailing services. However, we do have a wide range of car care products to help you clean your car so that it is sparkling clean inside and out.

  • What should I do if I experience an issue with the car wash?

    If you encounter any issues or have any concerns during your visit, please speak to a staff member on-site or contact us at admin@eyedol.com.au. We are committed to ensuring customer satisfaction and will work to resolve any problems promptly.